Payment Policy
At Velora Canberra, we take the security of your payments and personal information seriously. Our online store uses secure payment technology designed to protect your information during every transaction.
Secure Payment Processing
Our website uses Secure Sockets Layer (SSL) encryption to help protect sensitive information submitted during the checkout process.
SSL encryption helps secure information such as payment details, passwords and other personal information while it is transmitted between your device and our website.
You can identify a secure connection by looking for the padlock symbol in your browser and checking that the website address begins with HTTPS.
Payment Methods
We currently accept the following payment methods:
- American Express
- Visa
- Mastercard
- Apple Pay
- Google Pay
- Maestro
- Shop Pay
All available payment options will be displayed during checkout.
Currency
All prices displayed on our Australian online store are listed in Australian Dollars (AUD) unless otherwise stated.
For information regarding delivery costs and estimated delivery times, please refer to our Shipping Policy.
PCI DSS Compliance
Payment processing is handled through secure payment providers that use industry-standard security measures.
The Payment Card Industry Data Security Standard (PCI DSS) establishes security requirements designed to help protect payment card information and reduce the risk of unauthorised access or payment-related fraud.
Your Payment Information
Velora Canberra does not have access to your complete credit or debit card number.
When a transaction is completed, we may receive information necessary to process and fulfil your order, such as your billing information, shipping details, order information, payment status and, where applicable, limited payment details such as the last four digits of your card.
Your full payment card details are handled by the relevant payment processor according to its own security and privacy practices.
Protecting Your Personal Information
We take reasonable steps to protect the personal information you provide to us.
We do not sell or rent your personal information to third parties.
For more information about how we collect, use and protect your personal information, please review our Privacy Policy.
If you have any questions about payment security or your order, please contact us using the contact information provided on our website.